Advantages and Disadvantages of VoIP business telephone systems

By | September 29, 2011

A VoIP business telephone system is an effective communication tool in business. VoIP or Voice over Internet Protocol uses a high-speed Internet connection. It is also used in cloud PBX phone systems. A cloud PBX business telephone system helps minimize communication issues and maximize the comfort of business transactions. We have been hearing people say that communication is the lifeblood of business. True enough, a good phone system is a cost-effective and indispensable aid to any business. Before deciding whether to invest in a VoIP system, it is prudent to do an analysis on its advantages and disadvantages.

A VoIP business telephone system is an effective communication tool in business. VoIP or Voice over Internet Protocol uses a high-speed Internet connection. It is also used in cloud PBX phone systems.

A cloud PBX business telephone system helps minimize communication issues and maximize the comfort of business transactions. We have been hearing people say that communication is the lifeblood of business. True enough, a good phone system is a cost-effective and indispensable aid to any business. Before deciding whether to invest in a VoIP system, it is prudent to do an analysis on its advantages and disadvantages.

Advantages of VoIP Phone system

The VoIP business telephone system has more features. These include voicemail, call waiting, call forwarding and other services that are usually already included in a standard monthly fee. VoIP can also be used to electronically send and receive official papers, pictures and other business documents. Imagine the money you can save with a VoIP phone system. A virtual phone system is a sensible investment.

In addition to this, VoIP is less costly. It allows you to place calls to almost anywhere in the world at a very minimal price.. It is also more portable than traditional phones. If you do not have a VoIP handset, all you need is your laptop and a headset to make calls. This makes it is easier to access or transact with your clients abroad. Furthermore, you can also make regular phone calls abroad with your VoIP business telephone, with charges at significantly lower cost.

Disadvantages of a VoIP business telephone system

One of the biggest disadvantages of a VoIP business telephone is its dependence on the Internet. If you have no Internet connection, you also won’t be able to use your phone system. The quality of the connection also depends on the Internet. This means that your computer must have a stable connection and updated software to ensure excellent calls. Some units of IP phones are also more expensive than traditional phones. This telephone system is also prone to viruses, worms and hackers, though there are very minimal reports about these problems.

VoIP is also electricity-dependent. The remedy for this drawback can be quite expensive. You would need to pay for additional back-up power supply to be able to use your equipment during blackouts.

The VoIP phone system has indeed evolved throughout the years, resulting to more effective and efficient business communication. With all the advantages and disadvantages of VoIP and cloud PBX, businessmen must consider all important points when investing in a business telephone system.

Category: Uncategorized