Aftermarket Services – Typical Client Requirements Aftermarket Services * A repair network with global reach * Flexibility to scale volumes according to changing demand patterns (volume and product sets * Parity with the costs previously paid to local legacy service providers. Aftermarket Services – Typically Available FGS Solutions * esign and management of a reverse supply chain model that incorporates a blend of FGS repair facilities * Rapid implementation of additional repair facilities and support service network to meet customers NPI Launch Schedules * FGS repair facilities manage bulk returns from multiple carriers, carry out screening and warranty validation then process the defective units through a rigorous repair process including testing and cosmetic refurbishment. Where necessary, board level repairs are also performed * Leveraging common operational processes, automated materials planning and procurement and shop floor control systems across multiple regions to support the customers repair service network * Develop interface with shop floor control and customer’s ERP systems to facilitate real-time data transfer Aftermarket Services – Typical FGS Results * Backlog of pending repair units eliminated * Significant reduction in overbuild and seed stock unit requirements to support carrier refurbishment requirements * Reduced repair/refurbishment turn-around-times * Zero delays in establishing return and repair network to support NPI * Successfully supporting customers growth drive in key strategic markets with efficient repair service solution * Increased end-customer satisfaction ratings on after sales repair service. Successfully supporting customers growth drive in key strategic markets with efficient repair service solution.Flextronics Global Services (FGS) is one of the most respected global providers of post manufacturing supply chain services. Our comprehensive suite of aftermarket services are fully optimized to the specific requirements of our customers operating within the computing, consumer digital, infrastructure, industrial, mobile and medical markets. Flextronics Global Services (FGS) is a strategic business unit of Flextronics and one of the most respected global providers of post manufacturing supply chain logistics services. Our comprehensive suite of aftermarket services are fully optimized to the specific requirements of our customers operating within the computing, consumer digital, infrastructure, industrial, mobile and medical markets.